Transform Dictation into Effortless Documentation
- •Fully compatible with Epic, Cerner, and Meditech
- •Built for physicians who want complete, compliant, and legally defensible charts
- •Works seamlessly with Dragon® and M*Modal® dictation platforms and workflows
HIPAA compliant on Microsoft Azure with a Business Associate Agreement (BAA)
ChartLock™ is a streamlined dictation-to-chart system created for physicians, with a focus on the fast-paced environment of the emergency department.
It uses the physician's dictation as the basis for every chart and does not rely on recorded conversations between the patient, physician, and others in the room.
About ChartLock
Real-Time, Zero-Retention Design
- Built for transient data flow, instantaneous deletion, and HIPAA-compliant infrastructure that keeps each session private and secure.
- Dictations transmit securely through encrypted processing to Microsoft Azure OpenAI for real-time generation.
- Nothing is stored, cached, or reused.
Physician Logic, Enhanced by AI — Not Replaced by It
- ChartLock™ combines clinical reasoning with the structure and speed of AI.
- Strengthens what doctors dictate by interpreting, organizing, and refining their input into cohesive and accurate documentation.
- Never invents or distorts meaning.
ChartLock, Powered by Watson Protocol
- The Watson Protocol applies thousands of structured rules that guide chart creation.
- Intelligently assembles information into complete, compliant documentation that reduces workload.
- Minimizes end-of-shift chart editing and helps physicians leave on time while restoring focus on patient care.
Why ChartLock™ is Different
Physician Control
- ChartLock™ uses the physician's dictation as the foundation of every chart.
- Does not rely on recorded conversations between the patient, physician, and others in the room.
- Ensures documentation reflects the physician's clinical reasoning rather than error-prone transcripts of dialogue.
Avoids the Pitfalls of Generic AI Scribes
- Built on direct physician input, ChartLock™ preserves clinical nuance that physicians are trained to interpret, including body language, tone, hesitation, and what's communicated between the words, rather than reducing the encounter to a surface-level transcript.
- Avoids the accuracy and safety risks of ambient audio workflows, where transcription or translation errors can create incomplete, misleading, or unsafe documentation.
- Remains reliable in complex or non-consenting scenarios where ambient tools lose utility, such as when patients are altered, unable to consent, or unable to provide a coherent history.
- Lowers privacy, HIPAA, and medicolegal exposure by avoiding third-party storage of PHI-containing audio files that can become legal evidence through discovery or subpoena, and can create risk when an audio record differs from the finalized note.
Efficient and Compliant
- Designed for efficiency without compromise, minimizing editing and reformatting work.
- ChartLock™ produces documentation optimized for coding, billing, and medicolegal standards, ensuring accuracy and defensibility.
How ChartLock™ Compares
| Feature | | Ambience (Cleo) | Nuance DAX / Dragon Copilot |
|---|---|---|---|
| Charting Method | Direct physician dictation instant structured chart | Ambient listening + human QA review | Ambient listening + AI summarization |
| Average Edit Time | Under 1 minute | 3 – 4 minutes | 2 – 4 minutes |
| Interpretation Accuracy | Zero tolerance for hallucination | High hallucination risk | High hallucination risk |
| EHR Compatibility | Works with Epic, Cerner, and Meditech | Works with Epic and Cerner | Works with Epic and Cerner |
| Medico-Legal / Billing Protection | Maximized – built-in language for billing, compliance & risk documentation | Moderate – relies on QA and AI accuracy | Basic templates–manual coding review required |
HIPAA-Compliant, Secure, and Zero-Retention by Design
- •Operates within Microsoft Azure's HIPAA-compliant environment under a formal Business Associate Agreement (BAA).
- •Encrypted, real-time processing — no data stored, cached, or reused; nothing remains after generation.
- •No ambient microphones or recordings — only secure, physician-directed documentation.
- •No third-party access or reuse — your content stays private, compliant, and fully protected.
Trusted by Clinicians Nationwide
"In over 25 years of emergency medicine, I can count on one hand the tools that have truly improved my quality of life at work. The ChartLock Protocol is one of them—nothing short of revolutionary."
James G. Clark, MD, FACEP
Emergency Medicine Physician
"The brilliance of this system is how it automatically organizes every element of a note into a complete, medically sound chart."
Raanan Pokroy, MD
Emergency Medicine Physician
"As a traveling emergency nurse practitioner, I've used nearly every EMR system. Since adding ChartLock, my documentation is faster, clearer, and more consistent. Nothing compares."
Katherine Miller, APRN
Emergency Medicine / APRN
"ChartLock keeps my charts structured, accurate, and compliant preventing down-coding and saving 80% of documentation time."
Navid Arandi, MD
Emergency Medicine Physician
"It's an honor to recommend one of the most forward-thinking emergency physicians I've ever worked with. Dr. Watson's innovation in charting is transforming how we document in the ER."
James Hayes, MD
Emergency Medicine Physician
Why ChartLock Is Different
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Frequently Asked Questions
(Based on excerpts from an interview with ChartLock founder, Dr. David Watson, MD)
1. What inspired the creation of ChartLock™?
After more than 30 years in emergency medicine, Dr. Watson witnessed how documentation stress and after-shift charting were burning out physicians. ChartLock was designed to give that time back by instantly converting natural dictation into complete, compliant charts.
2. How is ChartLock different from other AI charting systems?
ChartLock does not record conversations or invent content. It follows the physician's dictation precisely, restructuring it into clean, readable documentation without creative interpretation or hallucination. Every chart remains under full physician control.
3. Is ChartLock HIPAA compliant?
Yes. ChartLock operates entirely on Microsoft Azure's HIPAA-compliant platform under a signed Business Associate Agreement (BAA). It does not record or store any audio or patient data, and each new dictation automatically replaces the previous one.
4. What does "guardrail-driven" mean?
The system functions within thousands of structured protocol rules that prevent AI from generating unsafe or interpretive errors. These guardrails maintain accuracy, consistency, and full medical-legal reliability.
5. What is the goal of ChartLock™?
To restore autonomy, efficiency, and peace of mind to clinicians by eliminating the burden of documentation while preserving the physician's clinical reasoning and authentic voice.
HIPAA compliant on Microsoft Azure with a Business Associate Agreement (BAA)